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ievols
Joined: 28 Apr 2009
Posts: 5
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 Posted: Thu Oct 15, 2009 3:13 pm Post subject: Subliminal Flash Issue "Categories messages" have |
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Hi,
When I first installed Subliminal Flash everything was fine but after just one system reboot, half of "Categories messages" have gone! I have only 6 Categories at the moment.
I tried to uninstall and install it again, didn't helped... 
What should I do? |
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Pushkin
Site Admin
Joined: 01 Jan 1970
Posts: 349
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| Posted: Thu Oct 15, 2009 6:24 pm Post subject: |
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Hi,
this problem appear on some machines. In this case please manually close and restart Subliminal Flash after you add categories.
Does it help?
(please notice that if you contact me for urgent support by email, I usually reply more quickly) |
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ievols
Joined: 28 Apr 2009
Posts: 5
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| Posted: Thu Oct 15, 2009 8:05 pm Post subject: |
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Thanks for fast respond.
mm it didn't helped 
The strange part is that even categories that should be by default, aren't there |
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ievols
Joined: 28 Apr 2009
Posts: 5
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| Posted: Mon Oct 19, 2009 6:33 am Post subject: |
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Pushkin
Site Admin
Joined: 01 Jan 1970
Posts: 349
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| Posted: Mon Oct 19, 2009 11:53 am Post subject: |
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Seems like incomplete installation.
Could you please answer the following questions:
1) Do you have full administrator rights on your system?
2) Are you using any antivirus software, that can block writing to files? If yes, can you pause it to check if the software works when they’re not running. |
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ievols
Joined: 28 Apr 2009
Posts: 5
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| Posted: Tue Nov 03, 2009 2:11 pm Post subject: |
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1. Yes.
2. No.
also all Categories has gone |
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Pushkin
Site Admin
Joined: 01 Jan 1970
Posts: 349
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| Posted: Wed Nov 04, 2009 2:31 pm Post subject: |
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| Please try to reinstall it ot another directory |
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